How To Upgrade Check Type

This article includes instructions on how to update your check if you have selected the incorrect check type.  Check types are categorised into 2 different categories standard and volunteer.

• Standard checks are $64.90. Standard checks are for paid employment, position of trust and Industry accreditation.
• Volunteer checks are $34.90. 

Volunteer checks can only be used where the individual applicant will:

• freely hold the position or perform the role on a voluntary basis for the benefit of the community;
• not be an employee, contractor, subcontractor, staff member or officer of an organisation;
• not be entitled to a salary or any other entitlements or benefits associated with the position or role; and/or
• be a student undertaking a compulsory vocational placement as a requirement of an Australian-based academic institution or training course.

If you believe your position falls under the volunteer category and we have asked you to change your check type to Standard, please email our help desk at help@intercheck.com.au and provide us with information as to how your purpose fits the requirements for a volunteer check.

If you have initially selected the wrong check type and need to update your check to a Standard check, please follow the steps below:

Step 1

Please go to InterCheck's login page and log in to your account.

Step 2

Once you have logged in click 'order here' under 'change to standard'

Step 3

When you have clicked 'order here' you will be prompted to make payment. You will need to pay the difference for your application to be upgraded.

Once the payment has been finalised you will be able to continue your application and resubmit it.