How to Edit or Remove Existing Users in Your Business Portal Account 27 December 2024 05:25 Updated This article includes instructions on how to remove business users or amend user information. Step 1 Click into administration tab > user management > manage users Step 2 A list of all active and inactive users will appear. Click 'details' of the user you need to edit. You will be able to amend their: Email address Password Role (HR/admin, normal, department user) Status (active/inactive) A user cannot be completely deleted. If the business wishes to have a user removed you will need to change the user status to inactive The user's full name cannot be changed. If you require to amend the name please contact support@intercheck.com.au and we can update this on the business's behalf Step 3 Once you have amended the required information, select the 'update' button to ensure changes are saved. Related articles Identity Documents Required for a Nationally Coordinated Criminal History Check How to Setup and Manage Departments in Your Business Portal How to Update Single Name Step 1: How to Start a Nationally Coordinated Criminal History Check Application How to Access Payment History from Your Business Portal Comments 0 comments Article is closed for comments.