How to Edit or Remove Existing Users in Your Business Portal Account 27 December 2024 05:25 Updated This article includes instructions on how to remove business users or amend user information. Step 1 Click into administration tab > user management > manage users Step 2 A list of all active and inactive users will appear. Click 'details' of the user you need to edit. You will be able to amend their: Email address Password Role (HR/admin, normal, department user) Status (active/inactive) A user cannot be completely deleted. If the business wishes to have a user removed you will need to change the user status to inactive The user's full name cannot be changed. If you require to amend the name please contact support@intercheck.com.au and we can update this on the business's behalf Step 3 Once you have amended the required information, select the 'update' button to ensure changes are saved. Related articles How to Setup and Manage Departments in Your Business Portal How to Update Single Name Identity Documents Required for a Nationally Coordinated Criminal History Check Step 1: How to Start a Nationally Coordinated Criminal History Check Application How to Access Payment History from Your Business Portal Comments 0 comments Article is closed for comments.