Registration Error: Email Address ‘Already Exists’ 26 December 2024 21:29 Updated If you have received a message indicating that your email address already exists, it means you have already registered with us in the past using the email provided. See the error message in the image below. To resolve this: 1. login to your existing account 2. Enter your email address and password If you have forgotten your password, please click on the ‘Forgot your Password’ and follow the prompts to reset it Related articles I Have Forgotten My Password Identity Documents Required for a Nationally Coordinated Criminal History Check Asked to Pay Again When Logging in to Amend Information How Do I Interpret My Nationally Coordinated Criminal History Check Results? Step 1: How to Start a Nationally Coordinated Criminal History Check Application Comments 0 comments Article is closed for comments.