How to Edit or Remove Existing Users in Your Business Portal Account

This article includes instructions on how to remove business users or amend user information.

Step 1

Click into administration tab > user management > manage users

Step 2

A list of all active and inactive users will appear. Click 'details' of the user you need to edit. You will be able to amend the users: 

  • Email address
  • Password
  • Role (HR/admin, normal, department user)
  • Status (active/inactive)  
  • A user cannot be completely deleted. If the business wishes to have a user removed you will need to change the user status to inactive
  • The user's full name cannot be changed. If you require to amend the name please contact and we can update this on the businesses behalf

Step 3

Once you have amended the required information select the update button to ensure changes are saved